One stop shop

Graduate student Satish Chandra uses a computer to check student services in the University enrollment center on Nov. 2 in the Administration Building. The center opened on Nov. 1.

The UT Tyler Enrollment Services Center opened Nov. 1, allowing students to manage services like admissions, financial aid and registration in one location.

"Providing seamless and integrated student services ... is a struggle for every higher education institution," said Charlie Hutchins, assistant vice president for enrollment management, marketing and customer service. "Integrating this format allows you to personalize service and change the administration experience of students, providing them with the tools they need to easily manage their education."

The center is housed on the second floor of the Administration Building, but officials encourage students to use the University Center entrance.

A cross-trained staff, knowledgeable in all three areas, manages the center.

Hutchins said the service center is meant to support student recruitment and retention efforts by immediately, clearly and accurately responding to the applicants' and students' initial questions.

Students are to be directed to the self-service area in the service center to make payments online or to the University cashier's office to make other payment arrangements. Students can use the self-service computer station across from the center to print.

Students must have their Patriot Power ID card to request record information. Center hours are 8 a.m. to 5 p.m. Monday through Friday.